1. Introduction & Data Controller

Welcome to the website of Dr. Ioannou Giannis, MD, MSc, PhD, Consultant Neurosurgeon. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how our practice collects, uses, stores, and safeguards your personal data when you visit our website or interact with our digital booking services.

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The Data Controller responsible for your personal information under the EU General Data Protection Regulation (GDPR) and the Cyprus Data Protection Law (Law 125(I)/2018) is:

• Data Controller: Dr. Giannis Ioannou Neurosurgery Clinic

• Address: Nafpliou 15, Limassol, Cyprus

• Email: giannis.p.ioannou@gmail.com

• Contact Number: +357 25 717172 (Limassol) 

 

2. Types of Data We Collect

We may collect and process the following categories of data:

• Identity & Contact Data: Your first name, last name, phone number, and email address when you voluntarily submit an appointment request or contact form.

• Special Category Data (Health Data): Any physical symptoms, medical histories, or clinical notes you freely provide within message boxes on our contact forms.

• Technical & Usage Data: Your IP address, browser type, operating system, and data detailing how you interact with our website, gathered via tracking cookies.

 

3. Lawful Basis for Processing Your Information

We will only process your personal data when permitted by European and Cyprus laws. Our legal processing grounds include:

• Your Explicit Consent (Article 6(1)(a) & Article 9(2)(a) GDPR): When you voluntarily type out a medical inquiry or tick a box to authorize us to contact you.

• Medical Diagnosis & Provision of Healthcare (Article 9(2)(h) GDPR & Law 125(I)/2018): When processing data is strictly necessary to arrange medical appointments or evaluate neurological treatments.

• Legitimate Interests (Article 6(1)(f) GDPR): To analyze site traffic, prevent security fraud, and maintain proper site performance.

 

4. Data Sharing and Third Parties

We implement strict confidentiality policies and never sell your data. Your personal data may only be accessed by Dr. Ioannou's authorized medical staff to fulfill your healthcare requests. We may share specific data with trusted data processors (such as our local secure website hosting provider or encrypted medical scheduling software) under explicit data processing agreements. We do not transfer your personal information outside of the European Economic Area (EEA).

 

5. Data Retention

We retain your personal communication data only as long as necessary to fulfill the operational purposes detailed in this policy. If you become a clinical patient of Dr. Ioannou following your consultation, your medical notes and records are stored securely in full compliance with the strict retention timelines legally mandated by the Cyprus Ministry of Health and sectoral healthcare codes.

 

6. Your Legal Rights Under GDPR

As a resident of Cyprus and the EU, you possess the following personal rights:

• Right of Access: You can demand a copy of the personal files we hold about you.

• Right to Rectification: You can request immediate corrections to incomplete or inaccurate data.

• Right to Erasure ("Right to be Forgotten"): You can request that we completely wipe your contact details from our records.

• Right to Restrict or Object: You can limit or block how we process your information.

• Right to Withdraw Consent: You can cancel your processing permissions at any time.

 

To exercise any of these rights, contact us directly at giannis.p.ioannou@gmail.com. If you believe your data has been handled unlawfully, you have the right to lodge a formal complaint with the Cyprus Commissioner for Personal Data Protection (www.dataprotection.gov.cy).

 

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Cookie Policy

 

Cookie Policy for Dr. Giannis Ioannou Neurosurgery Practice

This website uses cookies to distinguish you from other users. This helps us provide you with a seamless browsing experience and continuously optimize our clinical platform.

 

What is a Cookie?

A cookie is a small file consisting of letters and numbers that we store on your computer browser or device storage hard drive, but only if you grant explicit permission.

Categories of Cookies We Use

1. Strictly Necessary (Essential) Cookies: These are foundational cookies required to run the basic operations of our website, including security tokens and page navigation framework. They do not track your marketing habits and do not require consent.

2. Analytical / Performance Cookies: These tools track and count anonymous visitors to show us how users move around our platform. In full alignment with the Cyprus Data Protection Commissioner's guidelines, analytical tracking cookies are completely blocked on our website until you actively opt in via our banner.

3. Functionality Cookies: These recognize you when you return to our website, allowing us to remember choices you made (such as your preference for the English or Greek language).

 

Managing Your Preferences

You can block cookies completely by adjusting your global browser settings to refuse the placement of all or some cookies. However, if you block essential cookies, specific areas of our website may fail to load correctly.

 

1. Mandatory Impressum / Legal Disclaimer

 

Legal & Regulatory Identification

• Full Name: Dr. Ioannou Giannis, MD, MSc, PhD

• Professional Title: Consultant Neurosurgeon (Specialty officially registered in the Republic of Cyprus)

• Regulatory Authority: Registered member of the Cyprus Medical Council (Medical Registration Law, Cap. 250)

• Professional Body: Member of the Pancyprian Medical Association (PIS)

• Clinic Registered Addresses: Nafpliou 15, Limassol, Cyprus

• Contact Email: giannis.p.ioannou@gmail.com

 

2. Medical Ethics & Anti-Advertising Clause

Cyprus law explicitly prohibits aggressive commercial advertising or self-promotion by medical practitioners. A doctor’s website is legally classified as an educational and informative tool, not a commercial marketing campaign. Including this short disclaimer in the footer or About page protects the practice from accusations of unfair promotional tactics:

 

Information Disclaimer
"The content provided on this website is for general educational and health-promoting informational purposes only. In accordance with the Code of Medical Ethics of the Pancyprian Medical Association, the information displayed here is intended to outline the types of healthcare services provided by the clinic and does not constitute or replace professional medical advice, diagnosis, or customized treatment plans. Always seek the direct guidance of your neurosurgeon regarding any specific spinal or neurological condition."
 

3. Transparent GESI (ΓεΣΥ) Consultation Notice

Under current GESI operational rules, patients booking specialist appointments must be explicitly informed of how referrals work so they are not hit with unexpected costs. Add this short, functional notice directly to your Contact / Appointment 

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Important Patient Notice Regarding GESI (ΓεΣΥ) Appointments:
To benefit from the beneficiary rates under the General Healthcare System (GESI / ΓεΣΥ) for your specialist consultation with Dr. Ioannou Giannis, a valid referral from your Personal Doctor (PD) or another institutional specialist must be issued in the GESI portal before your appointment day. Patients attending appointments without an active, system-validated referral will be subject to standard private consultation fees, in compliance with Cyprus Ministry of Health regulations.